Effective Date:01/01/2023

First Love Designs (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (“ww.firstlovedesigns.co.uk“) and purchase our printed and embroidered clothing products. By using our Website, you agree to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Order history and preferences

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on the Website
  • Referring website or search engine
  • Device type and screen resolution

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, including confirmations and updates.
  • Respond to your inquiries or customer service requests.
  • Send promotional emails, newsletters, or special offers (if you’ve opted in).
  • Improve our Website’s functionality and user experience.
  • Conduct market research and analyze trends to enhance our products and services.
  • Prevent fraudulent transactions and ensure Website security.
  • Comply with legal obligations or enforce our terms and conditions.

3. How We Protect Your Information

We implement various security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for online transactions.
  • Restricted access to personal information within our organization.
  • Password-protected systems and accounts.
  • Regular software updates, firewalls, and security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.


4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: To assist in fulfilling orders, processing payments, delivering products, or managing email communications.
  • Legal Obligations: If required by law, court order, or to comply with legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyze Website traffic and user behavior.
  • Store your preferences for future visits.
  • Facilitate advertising and marketing efforts.

Types of cookies we use:

  • Essential Cookies: Required for the operation of the Website.
  • Performance Cookies: Collect information about how visitors use the Website.
  • Targeting Cookies: Deliver advertisements relevant to your interests.

You can control or disable cookies through your browser settings, though some features of our Website may not function properly without them.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt-out of receiving marketing communications.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Restriction: Request the restriction of processing under certain circumstances.

To exercise any of these rights, please contact us at firstlovedesigns@outlook.com


7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Website. We encourage you to review this policy periodically for updates.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:


Thank you for trusting First Love Designs with your personal information.